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Frequently Asked Questions

Q: What is soft washing?

A: In short, soft washing is the best and most effective cleaning method to target and kill living microorganisms that are attacking your home or business's exterior surfaces. A combination of biodegradable eco-friendly chemicals and low pressure water is used for this process.


Q: Do you use a pressure washer?

A: Yes. There are certain projects that may require the use of higher pressure. Smile-A-Mile uses soft wash methods whenever possible as the first choice because high pressure can be damaging to your home or business's exterior surfaces.


Q: Will the chemical cleaning solutions used during the treatment damage my property?

A: No. Our cleaning technicians are trained and educated on techniques used to protect your property. Because we use safe, biodegradable and eco-friendly chemicals you, your pets, vehicles, lawn, landscaping and other property are safe with our treatments.


Q: Why is it important to kill the microorganisms?

A: This is important because over time the growing microorganisms may actually cause structural damage to the surfaces on which they are living. Pressure washing does not kill the organisms, it only removes the growth leaving behind roots for regrowth.


Q: What type of surfaces can be soft washed?

A: The most common surface we clean is the roof, but there are many surfaces on your property our team can clean. Get more details on the services Smile-A-Mile Soft Wash offers here.


Q: Do you offer a yearly maintenance program?

A: Yes! Smile-A-Mile Soft Wash does offer a maintenance program. Because each project is different, the details can vary. Find our more here or contact us to discuss your particular needs.


Q: How long will a cleaning treatment take?

A: Unfortunately, the answer to this question varies. A simple and basic cleaning can take as short as a couple of hours whereas a project requiring a more intense treatment could take multiple applications.


Q: Do I need to be home while you work on my property?

A: No. You do not have to be home when services are rendered. We only ask that you ensure all windows and doors are securely closed and that your driveway, deck and/or patio is clear of decorations, furniture, grills, planters or other property.


Q: Do you need access to an outside water source?

A: Yes. We do have a water tank in our setup, however, water tends to go quick, so yes, we do need access to water.


Q: Are all pressure washing service companies the same?

A: Absolutely not! Simply owning a pressure washer and advertising the service does not mean a person can operate it effectively and safely. A pressure washer in the hands of an unskilled operator can do a great deal of harm; this is why it is recommended to thoroughly check on the professional you are considering hiring.


Q: How soon will I see results?

A: In most cases you will see the results within minutes, however, there are projects that may require multiple treatments resulting in a delayed result.


Have a question not mentioned above? Contact us


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